InGenius: How do I delete the browser local storage?

Environment

  • InGenius Connect (IGC)
  • InGenius for Service Cloud Voice(IG4SCV)

Resolution Summary

Provided the instructions to clear local storage

Details

Follow teh steps below to clear the local storage from Chrome or Edge

  1. Navigate to the application or Contact Center in your CRM where you use InGenius
  2. Open the browser Developer Tools
    1. CNRTL+SHIFT+i
  3. Navigate to the Application tab in the developer tools
  4. Expand the Local Storage item 
  5. Right click the *.ingenius.com item and select Clear 

 

Resolution Category

Question::Product How-To / Training